CaseSnack Terms of Service

1. Acceptance of these Terms

These Terms of Service (the "Terms") govern your access to and use of CaseSnack, including our website, applications, content, practice drills, exhibits, scoring systems, AI-generated feedback, newsletters, subscriptions, and related services (collectively, the "Service"). The Service is operated by CaseSnack LLC ("CaseSnack," "we," "us," or "our").

By creating an account, clicking "I agree," purchasing a subscription, accessing the Service, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Service.

If you use the Service on behalf of a company, school, club, organization, or other entity, you represent that you have authority to bind that entity to these Terms. In that case, "you" and "your" refer to both you and that entity.

2. Eligibility and accounts

You must be at least 16 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with the consent of a parent or legal guardian, who agrees to be responsible for your use of the Service.

You agree to provide accurate, current, and complete account information and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Your account is personal to you unless we expressly agree otherwise in writing. You may not share, transfer, sell, lease, sublicense, or otherwise make your account or paid subscription available to another person. You must notify us promptly if you believe your account has been compromised.

3. The Service; educational use only

CaseSnack provides educational tools, practice drills, explanations, examples, exhibits, rubrics, model answers, benchmarks, scoring systems, and related content for case-interview preparation and business-skill development.

The Service is for educational and practice purposes only. CaseSnack does not provide professional career advice, recruiting advice, financial advice, legal advice, employment advice, admissions advice, or any other regulated professional service. Nothing in the Service should be treated as a guarantee, credential, certification, or objective measure of professional readiness.

CaseSnack does not guarantee that you will receive an interview, job offer, promotion, admission, scholarship, compensation outcome, or any other professional, academic, or recruiting result. Your outcomes depend on many factors outside our control.

4. Subscriptions, billing, and payment

CaseSnack may offer free and paid plans. Paid plans may provide access to premium features, full content libraries, advanced practice tools, AI feedback, benchmarks, or other functionality described at checkout or within the Service.

By purchasing a paid subscription, you authorize CaseSnack and our third-party payment processor to charge your selected payment method for all fees, taxes, and other charges associated with your plan. Your payment information is processed by our payment processor. We do not store full payment card numbers.

Unless you cancel before the end of your then-current billing period, your subscription will automatically renew for successive monthly or annual billing periods, depending on the plan you selected. You authorize recurring charges until you cancel.

You may cancel your subscription through your account settings, billing portal, or any other cancellation method we make available. Cancellation takes effect at the end of your current billing period, and you will retain access to paid features until that time unless we state otherwise or terminate your access for violation of these Terms.

Except where required by law or expressly stated by CaseSnack in writing, payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused features, missed practice days, forgotten cancellations, downgraded plans, or periods of account inactivity.

If your payment method fails, expires, is declined, or cannot be processed, we may suspend, limit, downgrade, or terminate your access to paid features until payment is successfully completed. You are responsible for any applicable taxes, duties, or government charges unless we state that they are included in the price.

We may change prices, plan structures, plan names, features, or billing terms from time to time. If a price increase affects your active paid subscription, we will provide reasonable advance notice where required by law. Continued use of the paid Service after the change takes effect means you accept the updated price or terms.

5. Free trials, promotions, and beta features

We may offer free trials, promotional pricing, early-access features, or beta features. Additional terms may apply to those offers. Unless we state otherwise, trial or promotional subscriptions may convert to paid subscriptions at the end of the trial or promotional period if you do not cancel before conversion.

Beta, test-mode, experimental, or early-access features may be incomplete, unstable, inaccurate, or changed without notice. We may modify, limit, or discontinue beta features at any time. You should not rely on beta features for critical decisions.

6. Acceptable use

You agree not to do, attempt to do, or assist anyone else in doing any of the following:

• Reproduce, redistribute, sell, sublicense, publish, publicly display, publicly perform, or commercially exploit CaseSnack content, including exhibits, lessons, drills, model answers, rubrics, explanations, AI feedback, benchmarks, scoring systems, prompts, or generated outputs, except as expressly permitted by the Service.
• Scrape, crawl, harvest, bulk download, screenshot, record, archive, or systematically extract data or content from the Service except as permitted by our public APIs or with our written permission.
• Reverse engineer, decompile, disassemble, derive source code from, or attempt to discover the underlying software, models, scoring logic, prompts, rubrics, architecture, security systems, or proprietary methods of the Service.
• Use the Service, its content, user interface, outputs, prompts, scoring logic, rubrics, or data to build, train, benchmark, improve, market, or operate a competing product or service, including another case-prep, interview-prep, education, coaching, analytics, or AI-feedback product.
• Use the Service to train, fine-tune, evaluate, benchmark, or improve any machine-learning model, artificial-intelligence system, dataset, or automated tool without our express written permission.
• Share, sell, rent, lease, transfer, sublicense, or otherwise provide access to your account, login credentials, or paid subscription to another person without our written permission.
• Bypass, disable, interfere with, or circumvent security, rate-limiting, access-control, payment, authentication, usage-limit, or anti-abuse features.
• Submit, upload, transmit, or generate content that is unlawful, defamatory, obscene, harassing, abusive, discriminatory, deceptive, fraudulent, infringing, invasive of privacy, or otherwise harmful.
• Impersonate another person or entity, misrepresent your affiliation with any person or entity, or use the Service to harass, threaten, abuse, or harm others.
• Use the Service in violation of applicable law, third-party rights, or these Terms.

7. AI-generated content and AI-graded answers

CaseSnack may use artificial intelligence, automation, algorithms, third-party AI models, and other automated systems to generate practice content, evaluate responses, provide coaching feedback, score answers, create explanations, recommend lessons, compute benchmarks, or personalize your experience.

AI-generated outputs may be inaccurate, incomplete, outdated, biased, inconsistent, or unsuitable for your circumstances. Scores, badges, streaks, rankings, feedback, benchmarks, recommendations, and model answers are for practice and motivational purposes only. They do not represent certification, credentialing, employment readiness, admissions readiness, or any objective professional qualification.

You are solely responsible for reviewing, evaluating, and deciding whether to rely on any content, feedback, score, explanation, recommendation, or other output provided by the Service. CaseSnack is not responsible for decisions you make based on the Service, including decisions related to interviews, job applications, school applications, recruiting strategy, employment, compensation, admissions, or career planning.

Your submitted answers, written responses, transcripts, prompts, and related materials may be sent to third-party AI providers as part of the Service. Our Privacy Policy explains how this data is handled.

8. User content

You may submit, upload, record, transmit, or provide answers, prompts, notes, written responses, voice transcripts, onboarding information, comments, feedback, and other materials through the Service (collectively, "User Content"). You retain ownership of your User Content as between you and CaseSnack.

You grant CaseSnack a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, process, transmit, display, analyze, modify, create derivative works from, and otherwise use your User Content as necessary or useful to operate, provide, secure, debug, support, personalize, and improve the Service, including improving prompts, rubrics, scoring logic, explanations, recommendations, benchmarks, educational content, and product functionality.

We will not sell or publicly publish your individual identifiable practice answers without your consent. We may use aggregated, de-identified, or anonymized data derived from User Content and Service usage for benchmarking, analytics, product improvement, research, and business purposes, provided it is not reasonably linked to you.

You represent and warrant that you have all rights necessary to submit your User Content and to grant the license above, and that your User Content does not violate any law, third-party right, or these Terms.

9. CaseSnack intellectual property

The Service, including its software, design, user interface, workflows, prompts, rubrics, scoring systems, practice drills, lessons, exhibits, charts, explanations, model answers, benchmarks, text, graphics, logos, branding, trade names, databases, content libraries, and other materials, is owned by CaseSnack or our licensors and is protected by copyright, trademark, trade secret, and other intellectual-property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal, non-commercial case-interview practice and educational use. We reserve all rights not expressly granted.

Some exhibits, charts, datasets, articles, quotes, filings, public materials, or source materials may be derived from public sources, third-party sources, licensed materials, or user-provided materials. Unless expressly stated, CaseSnack does not claim ownership of third-party source materials. We may modify, summarize, annotate, transform, or create educational exercises from such materials where permitted by law or license.

10. Feedback

If you provide ideas, suggestions, comments, improvements, feature requests, bug reports, or other feedback about the Service ("Feedback"), you grant CaseSnack a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, transferable right to use, copy, modify, commercialize, and otherwise exploit that Feedback without restriction, attribution, or compensation.

11. Third-party services

The Service may integrate with or depend on third-party services, including hosting providers, databases, authentication providers, payment processors, AI providers, analytics tools, email providers, browser speech services, customer-support tools, and other vendors. Your use of third-party services may be subject to their own terms, policies, and data practices.

We do not control third-party services and are not responsible for their content, availability, security, performance, data practices, interruptions, errors, or failures, except to the extent required by applicable law.

12. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. By using the Service, you acknowledge our Privacy Policy. If there is a conflict between these Terms and the Privacy Policy regarding personal information, the Privacy Policy controls to the extent of the conflict.

13. Copyright complaints and DMCA policy

If you believe material available through the Service infringes your copyright, you may send a notice to hello@casesnack.com with: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

We may remove or disable access to allegedly infringing material and may terminate accounts of repeat infringers where appropriate. If we remove your content based on a copyright notice, you may have the right to submit a counter-notice under applicable law.

14. No affiliation with employers or firms

CaseSnack is an independent educational product. Unless we expressly state otherwise, CaseSnack is not affiliated with, endorsed by, sponsored by, approved by, or officially connected to any consulting firm, employer, university, test provider, recruiting organization, professional association, or other third party.

References to company names, firm names, trademarks, logos, schools, roles, or recruiting processes are for identification, commentary, comparison, or educational purposes only and do not imply endorsement or affiliation.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, OR RELIABILITY.

We do not warrant that the Service, content, AI outputs, scores, benchmarks, recommendations, explanations, or practice materials will meet your expectations, be uninterrupted, be error-free, be secure, be current, be complete, or be suitable for any particular interview, employer, school, role, recruiting process, or purpose.

We do not guarantee any specific result from using the Service. Use the Service as a practice and educational tool, not as a credentialing system or substitute for your own judgment.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASESNACK AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SERVICE PROVIDERS, LICENSORS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OPPORTUNITY, OR BUSINESS; SERVICE INTERRUPTION; COMPUTER DAMAGE; SYSTEM FAILURE; OR COST OF SUBSTITUTE SERVICES ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASESNACK'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO CASESNACK IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $100.

These limitations apply regardless of the legal theory, whether based in contract, tort, negligence, strict liability, warranty, statute, or otherwise, and even if CaseSnack has been advised of the possibility of damages. Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless CaseSnack and its affiliates, officers, directors, employees, contractors, agents, service providers, licensors, and partners from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use or misuse of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of applicable law; (e) your infringement, misappropriation, or violation of any intellectual-property, privacy, publicity, or other rights; (f) your fraud, willful misconduct, or unauthorized use of another person's account or payment method; or (g) your use of the Service to build, operate, or support a competing product.

18. Suspension and termination

You may stop using the Service at any time. You may request account deletion by contacting us at hello@casesnack.com or through any account-deletion method we make available.

We may suspend, limit, downgrade, or terminate your access to the Service at any time if we reasonably believe that: (a) you violated these Terms; (b) your use creates legal, security, payment, operational, reputational, or platform risk; (c) your payment method fails; (d) your account is being misused; (e) your use may harm CaseSnack, users, third-party providers, or the Service; or (f) we discontinue all or part of the Service.

Upon termination, your right to access and use the Service ends immediately. Termination does not limit any rights or remedies available to us. Sections that by their nature should survive termination will survive, including intellectual property, User Content licenses, Feedback, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and payment obligations.

19. Dispute resolution; arbitration; class-action waiver

Please read this section carefully. It affects how disputes are resolved.

Before either party starts a formal claim, the parties agree to try to resolve the dispute informally. The party raising the dispute must send written notice describing the dispute and requested relief to the other party. The parties will attempt in good faith to resolve the dispute for 30 days after notice is received.

Except for claims that qualify for small claims court and claims seeking injunctive or equitable relief for actual or threatened misuse of intellectual property, confidential information, security systems, or the Service, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration rather than in court.

The arbitration will be conducted by a neutral arbitrator under the rules of the American Arbitration Association (AAA) then in effect, unless the parties agree otherwise. The seat and venue of arbitration will be Travis County, Texas, unless applicable law requires another location. The arbitrator will have authority to award the same individual remedies that a court could award, subject to these Terms.

YOU AND CASESNACK AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims or preside over any class or representative proceeding.

To the extent any claim proceeds in court rather than arbitration, you and CaseSnack waive any right to a jury trial to the maximum extent permitted by law.

If this arbitration section is found unenforceable or does not apply to a particular claim, that claim will be resolved exclusively in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction and venue there.

20. Governing law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement above.

21. Export controls and sanctions

You may not use the Service if you are located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, or if you are listed on any U.S. government restricted-party list. You agree to comply with applicable export-control and sanctions laws.

22. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by email, in-product notice, or another reasonable method before the changes take effect where required by law. The updated Terms will be effective as of the date stated in the updated version.

Your continued use of the Service after the updated Terms become effective means you accept the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel any paid subscription.

23. Miscellaneous

These Terms, together with any additional terms expressly incorporated by reference, are the entire agreement between you and CaseSnack regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later.

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing, or by operation of law.

These Terms are intended to form a legally binding agreement between you and CaseSnack. We have written them in plain language to make them easier to understand, but they govern your access to and use of the Service.

24. Contact

Questions about these Terms may be sent to: hello@casesnack.com.

Legal notices may be sent to: CaseSnack LLC, Austin, TX. Attn: Legal. Email: hello@casesnack.com.